Term and Conditions

Welcome to X-Mas Decor Sales! These Terms and Conditions govern your use of our website and services. By accessing xmashomeaccents.com and making a purchase, you agree to be bound by these terms. We’ve written them in clear language to ensure you understand our mutual rights and responsibilities.

1. Acceptance of Terms

By accessing and using X-Mas Decor Sales (xmashomeaccents.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not engage in any activity that may disrupt or interfere with our website’s functionality
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

3. Products and Services Description

X-Mas Decor Sales specializes in high-quality Christmas decorations including but not limited to:

• Christmas ornaments and baubles
• Christmas trees and decorations
• Nativity sets and advent calendars
• Outdoor Christmas pieces
• Snow globes and water lanterns
• Christmas-themed home decor and villages

We strive to accurately represent our products through images and descriptions on our website. However, please note that actual colors may vary slightly due to monitor settings.

4. Order and Payment Terms

Order Process:

When you place an order, you will receive an order confirmation via email. This represents our acceptance of your order and formation of a contract between you and X-Mas Decor Sales.

Pricing:

All prices are in Australian Dollars (A$) and include GST where applicable. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order placement. Your card will be charged when your order is processed.

Order Changes and Cancellations:

You may request to modify or cancel your order within 2 hours of placement by contacting our customer service team. Once an order enters the processing stage, changes may not be possible.

5. Shipping and Delivery

We ship worldwide with some exceptions in Asia and remote areas. Please review our shipping policy for specific details:

• Order Processing: Orders are processed within 1-2 business days after payment confirmation
• Standard Shipping (A$12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping: Available on orders over A$50, shipped via EMS with delivery in 15-25 business days after dispatch

Delivery times are estimates and may vary during peak seasons or due to circumstances beyond our control. You are responsible for providing accurate shipping information.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our returns policy:

• Returns and exchanges are accepted within 15 days of receipt
• Items must be in original condition, unused, undamaged, and in original packaging with tags attached
• Some delicate items (glass ornaments, snow globes, etc.) cannot be returned unless damaged or defective
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect due to our error
• Refunds are processed within 5-7 business days after we receive and inspect returned items

To initiate a return, please email [email protected] with your order number and details.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of X-Mas Decor Sales or our suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Limitation of Liability

X-Mas Decor Sales shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our products or services
• Unauthorized access to or alteration of your transmissions or data
• Any matter relating to our website beyond our reasonable control

Our total liability for any claim related to your use of the website or purchase of products shall not exceed the purchase price of the product in question.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of information as described in the Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Postal Address: 95 Corny Court, PETINA, AU 5680

Thank you for choosing X-Mas Decor Sales to help bring the magic of Christmas into your home!