At X-Mas Decor Sales, we understand that the joy of Christmas is in the details—from the twinkling lights to the carefully chosen ornaments that adorn your home. That’s why we’re committed to ensuring your festive decorations arrive safely and promptly, no matter where you are in the world. Our delivery options are designed to bring a touch of holiday magic right to your doorstep, with reliability and care that reflects our Australian roots.

Shipping Options

We offer two convenient shipping methods to suit your needs, whether you’re planning ahead for the holiday season or taking advantage of our “Christmas in July” promotions. Both options ensure your items are handled with the utmost care, packaged securely to protect their quality and craftsmanship.

  • Standard Shipping: For those who can’t wait to start decorating, our standard option uses trusted carriers like DHL or FedEx. With a flat fee of $12.95, your order will be processed within 1-2 business days and delivered within 10-15 days after dispatch. This is perfect for last-minute shoppers or anyone eager to see their Christmas visions come to life quickly.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This economical choice takes 15-25 days after dispatch, ideal for budget-conscious customers who are planning early. It’s our way of helping you save more for the festivities while still enjoying our high-quality decorations.

Processing and Delivery Times

Once you place your order, our team gets to work immediately. Orders are processed within 1-2 business days—we know how important it is to have your decorations in hand for those special moments. Delivery times vary based on your location and the shipping method chosen, but rest assured, we partner with reliable services to minimize delays. Please note that we do not ship to Asia and some remote areas due to logistical constraints, but we’re proud to serve a global community from our base in Australia.

Tracking Your Order

To keep the Christmas spirit alive with anticipation, we provide tracking information for all orders. Once your items are on their way, you’ll receive an email with details to follow your package’s journey. This way, you can count down the days until your festive treasures arrive, just like waiting for Santa himself!

Returns and Support

If anything doesn’t meet your expectations, our hassle-free return policy allows returns within 15 days of receipt. We want every decoration to bring joy, so our friendly customer service team is here to help—simply reach out to us at [email protected]. Based in Petina, Australia, we value community and are always ready to assist with a smile.

Thank you for trusting X-Mas Decor Sales with your holiday celebrations. We’re honoured to be part of your traditions and look forward to helping you create unforgettable memories. Happy decorating!